Retail Business Insurance
As a professional service provider, the services you provide and your reputation are extremely important to you. At Oegema, Nicholson & Associates Ottawa, we can develop a Retail Business insurance Policy that protects the integrity of your work.

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Retail Business Insurance
Whether you’re running a small boutique, a large retail store, or a growing online shop, your business faces risks every day, from theft and property damage to liability claims and business interruptions.
At Oegema, Nicholson & Associates (ONA), we provide customized retail business insurance solutions to keep your operation protected and running smoothly, no matter what comes your way.
With access to a wide range of insurers, our independent brokerage helps Ontario retailers secure retail shop insurance that’s perfectly matched to their size, industry, and unique business needs.
Focus on What Matters. We’ll Cover the Rest.


Why Retail Insurance Matters for Your Ontario Business
Ontario’s retail landscape is dynamic and unpredictable. Whether you’re in Ottawa’s ByWard Market or shipping goods across the province, your retail business must be equipped to deal with a wide array of potential disruptions.
The Common Risks You Can’t Afford to Ignore
Retailers regularly face the risk of:
- Property damage caused by fire, vandalism.
- Theft or burglary, including shoplifting and employee dishonesty.
- Business interruptions that halt operations due to a covered peril.
- Liability claims from customers slipping, tripping, or experiencing harm due to products or services.
These risks can lead to thousands, sometimes millions, in damages and lost revenue. Without the proper protection, even a single incident could put your business at serious risk.
One Size Doesn’t Fit All and Your Coverage Shouldn’t Either
Your retail operation is as unique as the products you sell.
Whether you’re a neighbourhood clothing boutique, a high-volume electronics retailer, or an e-commerce business, you need retail business insurance that works for your specific setup.
At ONA Insurance, we don’t offer cookie-cutter policies. Instead, we match you with the right combination of coverage by:
- Understanding your retail operation, be it physical or digital.
- Identifying risks based on your location, size, and customer flow is crucial.
- Leveraging our access to multiple insurers for competitive rates.
- Customizing your insurance for real-world situations you may face.
Customized Retail Business Insurance Solutions
Insurance for Retail Stores: Brick-and-Mortar Protection
Running a physical storefront means managing more than just merchandise. From weather events to customer accidents, every square foot of your space could carry risk.
Our retail insurance for physical locations includes:
- Property insurance to protect against building and equipment damage.
- Contents insurance for inventory, displays, and point-of-sale systems.
- Commercial general liability (CGL) to protect against claims of bodily injury or property damage.
- Equipment breakdown insurance to safeguard against unexpected mechanical failures.
- Business interruption insurance to cover lost income during closures after insured losses.
Retail Shop Insurance for Online Businesses
If you sell online, your risks are very different, but just as real. From cybercrime to shipping delays, e-commerce businesses need protection designed for virtual storefronts.
Our retail business insurance for online stores includes:
- Cyber liability insurance to protect against data breaches.
- Product liability coverage for damages or injuries caused by sold items.
- Business interruption tied to digital infrastructure or third-party services.
- Shipping and transit insurance for lost or damaged goods during delivery.
Perfect for:
- Shopify, Etsy, or Amazon-based retailers
- Subscription box services
- Dropshipping operations
- Specialty product websites
Whether your operation is 100% online or hybrid, ONA will create commercial insurance coverage that addresses your cyber, operational, and logistical risks.

Common Risks We Cover
Every ONA retail insurance policy is uniquely crafted, but here are some of the most common areas of protection:
Property damage (fire, flood, vandalism)
Theft and burglary (including employee theft)
Business interruption
Commercial general liability
Product liability
Cyber risks and data breaches
Equipment breakdown
Transit and shipping loss
Tenant legal liability
Not sure what level of protection you need?
Our brokers can walk you through your exposure and help you decide where to focus your retail insurance coverage.

The Benefit of Choosing a Local Ottawa Broker for Your Retail Insurance
As one of Ottawa’s top-rated independent insurance brokerages, ONA is dedicated to supporting retailers in finding the small business insurance that suits their unique needs.
Unlike direct insurers, we work for you, not the insurance companies.
What Makes ONA Different?
Integrity and Innovation
We only partner with top-tier insurers that have strong financial backing, competitive products, and a history of customer satisfaction.
Unrelenting Representation
Your dedicated broker provides transparent, responsive service at every stage, from quoting to claims support.
Local Advantage
Based right here in Ottawa, we know the local business landscape and understand the challenges faced by Ontario-based retailers. You’re never just a number. Call or visit us anytime to speak with someone who really gets it.
Retail Insurance for Franchise Owners
Franchise operations often come with strict insurance requirements set by the franchisor, requirements that can be complex or inflexible. Whether you operate a branded clothing outlet, a convenience store, or a fast-food chain location, you need coverage that satisfies corporate standards and reflects the risks specific to your location.
ONA works closely with franchise owners across Ontario to navigate these dual needs. We ensure your policy meets all franchisor mandates while also protecting your local operation against day-to-day risks like property damage, liability claims, equipment breakdown, and business interruption.
With access to a wide range of insurers, we can offer cost-effective solutions that keep you compliant and fully protected, without the guesswork.


Ready to Secure Your Retail Insurance?
Whether you’re opening your first storefront or scaling an established e-commerce brand, the proper protection makes all the difference.
At Oegema, Nicholson & Associates, we’re committed to giving Ontario retailers peace of mind with personalized, cost-effective coverage that grows as the business grows. From theft to liability, cyber threats to fire damage, ONA has you covered.
Get a Retail Insurance Quote
Speak with a Broker
Have questions? Speak directly to an experienced retail insurance broker in Ottawa.
What Our Clients Are Saying
Real stories from people who trust
Oegema, Nicholson & Associates Insurance

“One call to Oegema, Nicholson & Associates is all it took. After our basement flooded, within a day or two they had a crew cleaning everything up, taking down the drywall and itemizing everything to be cleaned, thrown out or restored. They had everything in place for us in a timely manner and were extremely patient with me as they talked me through the process and waited for me to make decisions.”

“I’ve been dealing with ONA for over 20 years with my personal insurance, as well as our commercial insurance, and I know I can rely on them for great customer service, and prompt responses. I feel confident not only referring them to my employees, but to our customers as well.”

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